Returns & Exchanges
At Beehive Wool Shop, we want you to be fully satisfied with your purchase. If your yarn or supplies aren't quite right, we offer a 30-day return policy for items in their original, unused condition.
Check Eligibility
Ensure your items are in original condition with labels intact; please note that wound yarn, patterns, and needles are final sale.
Contact Support
Email our customer service team with your order number to receive a Return Authorization and the correct shipping address.
Package Your Item
Securely pack your items in their original packaging, including a copy of your receipt or order confirmation inside the parcel.
Ship and Refund
Send your return via a tracked mail service; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing